Shipping & Delivery

1. Shipping Locations

We offer shipping to various countries across the world, including India, the UK, Europe, and Asia. Please check our website for specific country availability or reach out to our customer support for assistance.

2. Processing Time

• All orders are typically processed within [X] business days from the date of order confirmation.
• Orders placed on weekends or holidays will be processed the next business day.
• During busy periods, such as holidays or sales events, please allow extra time for processing.

3. Shipping Methods

We partner with reliable international and local courier services to ensure that your order reaches you in the best possible condition and in a timely manner. Available shipping options will be displayed at checkout. These may include:

• Standard Shipping
• Expedited Shipping
• Express Shipping (where available)

Please note that delivery times may vary depending on your location and the shipping method you choose.

4. Shipping Charges

• Shipping charges are calculated at checkout based on the shipping destination, order weight, and selected delivery method.
• Free shipping promotions may be offered periodically. These promotions apply only to selected regions and specific conditions, which will be clearly mentioned during the checkout process.

5. Estimated Delivery Times

• India: Delivery typically takes between [X] to [X] business days for domestic orders.
• UK & Europe: International orders usually take between [X] to [X] business days.
• Asia (Excluding India): Delivery times for Asian countries generally range from [X] to [X] business days.

Please note that the delivery times are estimates and may vary depending on the destination and any unforeseen delays during the shipping process (e.g., customs, weather conditions, etc.).

6. International Orders & Customs

• Customs Fees & Import Duties: International orders may be subject to additional customs fees, import duties, taxes, and charges upon arrival in your country. These fees are the responsibility of the customer. We recommend contacting your local customs office for information about potential charges before placing an order.
• Customs Delays: Occasionally, customs procedures may cause delays in delivery that are beyond our control. We cannot be held responsible for such delays.

7. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and instructions on how to track your order through our courier partner. If you do not receive a tracking email or need further assistance with tracking, please contact us at [Insert contact information].

8. Missing or Damaged Packages

• If your order is lost or damaged during shipping, please contact us immediately at [Insert contact information], and we will work with the courier service to resolve the issue.
• If the product is damaged upon arrival, please notify us within [X] days of receipt so we can assist with a replacement or return.

9. Address Accuracy

To ensure timely and accurate delivery, please provide correct shipping details (address, phone number, etc.) when placing your order. We are not responsible for delayed or failed deliveries due to incorrect or incomplete addresses provided by the customer.

10. Shipping Restrictions

Certain products may have shipping restrictions based on the destination country (e.g., prohibited items, shipping limitations, etc.). If there are any shipping restrictions on your order, we will notify you and discuss alternative solutions.

11. Delivery Delays

While we strive to meet our estimated delivery times, we cannot guarantee delivery dates. We are not responsible for delays caused by events outside our control, including weather, strikes, or courier delays. In case of significant delays, we will notify you as soon as possible and provide updated information.

12. Free Shipping Promotions

• Free shipping promotions are only available to customers in [select countries/regions].
• Any conditions or exclusions regarding free shipping will be clearly stated at the time of promotion or during checkout.

13. Contact Us

If you have any questions or concerns about your order or our shipping policy, please feel free to reach out to us:

Handcrafted Overseas
Melvisharam, Dubai Jewelry,
Email: info@handcraftedoverseas.com
Website: www.handcraftedoverseas.com