Privacy Policy

1. Information We Collect

We may collect and process the following personal information:

• Personal Identifiable Information (PII): Name, email address, shipping address, billing address, phone number.
• Payment Information: Credit card or other payment details processed by third-party payment providers.
• Website Usage Information: IP address, browser type, device information, cookies, and website activity.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders, including delivery and customer support.
• To manage and improve our website and services.
• To send order updates, promotions, and newsletters (if you have opted-in).
• To process payments and prevent fraud.
• To comply with legal obligations and resolve disputes.

3. Data Security

We take the security of your personal data seriously. We implement reasonable technical, physical, and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

• Service Providers: We may share your personal data with trusted service providers who assist us with order fulfillment, payment processing, and marketing (e.g., courier companies, payment gateways).
• Legal Compliance: We may disclose your information if required by law or in response to legal requests by authorities (e.g., a subpoena, court order).
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

5. International Transfers of Data

As our company operates globally, your personal information may be transferred and stored outside of your country of residence, including in India, the UK, Europe, and other locations. We will take appropriate steps to ensure that your personal data is treated securely and in accordance with this Privacy Policy and applicable laws.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and personalize content. You can adjust your browser settings to block or manage cookies, but please note that some website features may not function properly without them.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• The right to access, correct, or update your personal information.
• The right to request deletion of your personal data.
• The right to withdraw consent for marketing communications (you can unsubscribe at any time).
• The right to restrict processing or object to the use of your data in certain circumstances.

To exercise these rights, please contact us at [insert contact information].

8. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

Handcrafted Overseas
Melviharam, Dubai Jewelry Street
Ranipet, Tamil Nadu - 632509
Email: info@handcraftedoverseas.com
Website: www.handcraftedoverseas.com